Cookies Policy

During your visit of https://www.kenbrock.com.au, we may collect information through automated technologies, such as cookies, web beacons or action tags that may be stored by your web browser on your computer.

As is common practice with almost all professional websites, also this Kenbrock site uses cookies. Cookies are tiny files that are downloaded to your computer, to improve your experience. This document describes what information they gather, how they are used and why it is necessary to sometimes store these cookies and how you can prevent these cookies from being stored. However this may downgrade or ‘break’ certain elements of the site’s functionality.

For more general information on cookies see the Wikipedia article on HTTP cookies.

A cookie (small removable data file) enable our systems to recognise your device, register data related to the navigation of your computer on the Website (viewed pages, date and hour of connection, etc.) and to provide features. It also allows us to perform statistical analysis in order to improve the Website.

Web beacons or action tag are used as mechanism to collect aggregate site visitation data.

As well as cookies, Kenbrock also uses other technologies that are similar to cookies in terms of their functionality and purpose. Such technologies are also included whenever we refer to cookies in the in the following.

Kenbrock uses cookies for several reasons which are explained here in detail. Some cookies are absolutely necessary to ensure the functions and the performance of the website. Other cookies are used for the anonymous analysis of the user behavior, while some others are meant to ensure that content relevant to you can be shown. If you are not sure whether you need certain cookies or not, we recommend that you accept all cookies as this will lead to the best user experience.

You have the right to choose whether or not to accept cookies. You can block cookies by changing your browser settings so that cookies from our Website cannot be placed on your computer or mobile device. The “help” portion of the toolbar on most internet browsers will tell you how to change your browser cookie settings, including how to have the browser notify you when you receive a new cookie, and how to disable cookies altogether. Please note that if you choose not to accept cookies you may not have access to certain features that make your experience of our Website more efficient and some of the features on our Website may not function properly.

The Website settings inform you in advance whenever cookies are set and you have the opportunity to refuse cookies. Please note that refusal of cookies may lead to technical restrictions in functionality in certain cases.

The help menu of most browsers will detail how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting the website of its manufacturer.

You can prevent the automatic storage of cookies by indicating this in the cookie banner or by making changes to your browser settings. Please note, however, that cookies influence how this and many other websites function. By deactivating cookies you are switching off certain functions and services of this website. We recommend, therefore, that you do not deactivate cookies.

The following table contains information on all tracking and marketing technologies used in our website and/or our applications as well as their operators. As the respective operators also use and change cookies to a certain extent, the following does not identify individual cookies, but describes technologies and applications some of which use several cookies. If you want information on the individual cookies used, please send your enquiry by e-mail to : marketing@kenbrock.com.au.

Those are cookies necessary for the Website to function properly. Those cookies aim at for example:

• Saving information used for navigation on the Website
• Recording identification details when a user is accessing account pages and other pages which require unique and secure access
• Saving products in the shopping cart
• Securing online payments

Analytics cookies, web beacons, action tag

Those are devices collecting information to provide insights on what users do when they visit the Website or when receiving emails campaigns. They enable to:

• Provide statistics on the visits of the Website: numbers of visitors, views of the different pages, time spent on the different pages, user browsing habits
• Improve the Website by proposing tailored content and customised information
• Understand how people engage with our emails campaign: time the email is opened, etc.

They are technically necessary in order that you can navigate on the website and use its functions, for example to set your data privacy preferences or to complete forms. Without these cookies, the services you have requested from the website cannot be properly provided. Essential cookies are also used without your express consent. Essential cookies process personal data, you have a right to object in accordance with the data privacy statement.

They collect information about the use of the website, e.g. which pages are most frequently visited and how visitors move on the website. They help us to improve the user friendliness and thus the user experience of the website. Collected information can be: the Internet browser and operating system used, domain name of the website from which you came, number of visits, average length of session, called up pages.

They are used to show advertisements on the websites of third parties that are more relevant and more interesting for you. They are also used to limit the appearance frequency of an advertisement and to measure and control the effectiveness of advertising campaigns.

It is generally recommended to leave cookies enabled to create a great user experience. However, if you need additional information, please do not hesitate to contact us:  marketing@kenbrock.com.au

What other tracking technologies do we use?

Some emails that we send you have no tracking in at all e.g. service emails with invoices attached. Other emails we send we put in tracking so that we can tell how much traffic those emails send to our Website, whether the user has opened and clicked on the email, which we can track to an individual level. We rarely use the latter information at a personal level, rather we use it to understand open and click rates on our emails to try and improve them. Sometimes we do use the personal information e.g. to re-email people who didn’t click the first time. If you want to be sure that none of your email activity is tracked then you should opt out of Kenbrock’s emails which you can do via the link at the bottom of every email.

We may change this Cookie Statement from time to time. You can see when this Cookie Statement was last updated by checking the “last updated” date displayed at the top of this Cookie Statement.

How can you contact us?

If you have any questions or comments about this Cookie Statement, don’t hesitate to contact us at marketing@kenbrock.com.au